Manual handoffs
Practice teams spend time reviewing balances, preparing exports, and coordinating with external partners.
Medical A/R intelligence · Built for specialty practicesVerify first.
Verify first.
Recover smarter.
An AI-assisted workflow that helps medical practices identify collection-ready patient balances, reduce preventable placement errors, and simplify revenue reconciliation.
Designed around the ModMed ecosystem · Integration subject to approval and development
DERMCOLLECT / WORKFLOW● Concept preview
Accounts reviewed
1,284 illustrative
842Eligible
318Held
124Review
Verified workflow activity
Illustrative interface only — figures are not actual company results.
PATIENT-BALANCE VERIFICATION / AUDITABLE DECISIONS / COLLECTION PARTNER WORKFLOWS / RECONCILIATION
The challenge
When billing ends, the hardest work often begins.
Aged patient balances frequently move through spreadsheets, manual reviews, outside agencies, and disconnected reconciliation processes.
Avoidable placement risk
Insurance activity, recent payments, payment plans, and unresolved disputes can change whether a balance is appropriate to place.
Fragmented visibility
Collection outcomes and payment status can be difficult to track and reconcile back to the system of record.
The proposed platform
One smarter workflow, from eligibility to reconciliation.
DermCollect is being designed as the verification and orchestration layer between a practice's patient A/R and qualified collection partners.
STEP 01
Read the balance
Review aging, payment, and account signals from authorized practice-management data.
STEP 02
Verify eligibility
Apply policy rules and AI-assisted review to identify exceptions and accounts requiring human review.
STEP 03
Route appropriately
Prepare eligible accounts for authorized transfer to properly licensed collection partners.
STEP 04
Reconcile results
Track partner statuses and recovered payments for reconciliation to practice-management records.
Built for the real worldDiscuss a pilot →
Better controls before a patient ever reaches collections.
The right decision is not always “send to collections.” Sometimes it's “hold,” “exclude,” or “review.”
Proposed pre-placement checks
- Balance meets practice-approved aging criteria
- No unresolved insurance activity
- No recent payment or adjustment conflict
- No active payment arrangement
- No open dispute or hardship flag
- Required notice and policy checks satisfied
Human oversight, legal review, and configurable practice policies remain essential.
A real balance. A simpler starting point.
Start collections without leaving the patient ledger.
The planned experience: after a practice signs up, a Dermcollect button appears immediately after Create a Bill in ModMed Patient Financials. One click begins balance verification and the collections workflow.
Click Dermcollect
Begin from the patient account you are already reviewing, immediately after Create a Bill.
Verify the $236.58
The displayed insurance balance is $0. Older fully adjusted charges are excluded; aging, notices, disputes, and payment arrangements still require verification.
Review before placement
Practice staff review exceptions and approve eligible accounts before transfer to a collection partner. Starting the workflow does not automatically place the account.
Planned functionality, subject to ModMed approval and technical development. No recovery result is claimed for this account. DermCollect is not affiliated with or endorsed by ModMed.
Aligned incentives
A performance-based model built around recovered cash.
The proposed pricing model charges only on amounts actually recovered. The total fee would be shared with participating collection partners.
No recovery. No collection contingency fee.
Illustrative terms only. Final fees, permitted structures, and services depend on contracts and applicable law.
Business plan example
30%
Proposed total contingency fee on recovered collections, shared with the licensed agency partner.
Example amount recovered$10,000
Example total fee$3,000
Example paid to practice$7,000
These are arithmetic illustrations, not actual performance or a promise of recoveries.
Purpose-built starting point
Dermatology first. Specialty care next.
Our initial focus is independent and group dermatology practices, where aged patient A/R and limited staff resources create a clear need for smarter automation.
Designed for practice teams
Our roadmap prioritizes transparent account decisions, manageable exception queues, auditability, and measurable practice-level results before broader specialty expansion.
- Practice-defined approval policies
- Documentation of eligibility decisions
- Visibility into partner activity
- Reduced repetitive administrative work
Early access
Help shape the next generation of medical A/R workflows.
We're speaking with dermatology practices, revenue-cycle leaders, licensed collection agencies, and integration partners as the pilot program takes shape.
Founding team
Daniel Shrager, MD, FAAD
Megan Diamanti
Please do not include patient names, balances, account numbers, medical records, or other protected health information in your inquiry.